Strategic Service Excellence: Transforming People, Processes & Outcomes - Installment 2 November 21, 2025 By Victor Zhagui, President & Senior Consultant, EZ Solution Int. Welcome back to EZ’n Talk, the official blog of EZ Solution International — Your Trusted IT Consulting & Digital Transformation Partner, where innovation meets expertise. In today’s rapidly evolving business landscape, successful transformation requires more than technology upgrades or new digital tools. Or